Frequently Asked Questions (FAQ)

Welcome to the Frequently Asked Questions (FAQ) of FLTMfrance , your specialist in digital products to download and print. Find here all the answers on our posters, our customization options and downloading.

Products and downloads

What types of products does FLTMfrance offer?

FLTMfrance offers only digital products to download and print. You will find ready-made posters , cards and personalized gifts for various occasions.
👉 No frames or physical products are included, giving you the freedom to print and frame as you wish.

How do I download and print my posters?

After your purchase, you will receive a download link by email :

Posters for immediate download : available immediately after payment.
Custom posters : delivered within 24 to 48 hours after processing your order.

You can print your files at home or have them printed by a professional printing service .

What file formats are available?

Our files are provided in high-resolution JPEG or PDF , perfect for professional quality printing , no matter what size you choose.

Can FLTMfrance posters be personalized?

Yes, we offer customization options for some products, such as:

Changing colors .
Adding custom texts .
Change of graphic layout .

Downloaded files are however finalized and cannot be modified after purchase.

Printing and use

Where can I print and frame my digital posters?

You have several options for printing and framing your FLTMfrance posters :

At a local printer .
Via an online printing service , often with framing option.
At home, with a suitable high-quality printer.

What types of paper do you recommend for printing?

For an optimal result , choose:

Matte paper : reduces glare, perfect for an elegant finish.
Glossy paper : provides vivid colors and a vibrant finish.
Use thick paper (200-300 g/m²) for professional quality.

Are the files suitable for multiple print formats?

Absolutely! Our files are designed to be printed in various sizes without loss of quality, from small formats to large posters.

Can I use the digital files for commercial projects?

No, FLTMfrance files are exclusively for personal use. For commercial use , contact us to obtain a suitable license.

How many times can I print a purchased file?

Once downloaded, you can print your files as many times as you want , provided it is for personal use . Resale or redistribution is strictly prohibited.

Orders and Payments

What payment methods are accepted on FLTMfrance?

We accept:

Bank cards (Visa, Mastercard, etc.).
PayPal and other secure payment options.

Can I get a refund after my purchase?

Due to the digital nature of our products, we are unable to offer refunds once files have been downloaded. However, if you encounter any issues, our team is always on hand to assist you.

Are online payments on FLTMfrance secure?

Yes, we use SSL encryption to secure your transactions. We also work with trusted payment providers to ensure your data is protected .

Support and assistance

How to contact FLTMfrance customer support?

For any questions or technical problems, contact us:

Via the contact form on our website.
By email: info @ fltmfrance.com .
Our team is committed to responding within 24 hours .

What to do if the downloaded file is corrupted or won't open?

If you encounter any problem, please write to us immediately. We will provide you with a new download link or personalized technical assistance.

Gifts and special options

Can I give a FLTMfrance poster as a gift?

Yes! Once you make your purchase, you will receive a download link that you can share with anyone you choose.

Do you offer custom sizes?

We can adapt some files to your specific dimensions. Contact us before purchasing to discuss your requirements.

Are there any discounts for bulk purchases or for educators?

We offer discounts for volume orders as well as preferential rates for educational institutions . Contact us for more details.

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